SureGifts provides convenient voucher solutions to individuals and corporations. The company is on a mission to lead digital value transfers via vouchers across Africa and beyond.

Our Ideal People & Operations Associate is a self-motivated, people-oriented and well-organized individual passionate about HR, loves planning and organising and can thrive without one-on-one supervision.

    What will you do?

    You will be responsible for administering all human resources and administration programs and processes designed to attract, retain and motivate employees, this includes managing the entire workspace and implementing HR-related activities.

    Essential Job Functions:

    Human Resources

    • Responsible for the recruitment and selection of new hires, training and development, employee relations, counselling, personnel data systems, compensation/benefits administration and other HR functions for staff
    • Act as the First Point of Contact between the People department and employees.
    • Provide timely, thoughtful and empathetic support on all employee enquiries and requests.
    • Develops and coordinates the delivery of all general training and wellbeing events for employees—personal, professional, and team development.
    • Schedules and organises team, travel and logistics for all official trips.
    • Establishes, develops, maintains and updates the filing system for the department.
    • Keeps Senior and Executive Management well-informed of people activities and significant problems
    • Handles confidential and non-routine information and explains policies when necessary
    • Guide employees and line managers through disciplinary procedures following company policies and guidelines.
    • Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
    • Performs HR-related activities as assigned by COO and/or Founders

    Operations

    • Manages all activities related to the maintenance of the facilities, office equipment and systems.
    • Responsible for monitoring and replenishing stock inventory level of office materials such as paper, toner, office pins, folder, tissues, beverages etc and updates forecasts.
    • Supervising other support office employees – cleaners, drivers, security, etc. Trains directs and appraises assigned personnel
    • Manages the Office Fleet, ensuring vehicles are in good condition and drivers are available
    • Supervises the cleaning, maintenance and alteration of office areas and equipment, as well as layout, arrangement and housekeeping of office facilities.
    • Assumes responsibility for the security of all the facilities, conducts scheduled inspections of the facility and vehicles and implements improvements as necessary
    • Ensures the timely payment of utility bills (Power, Internet, Cleaning, Security & Waste & other payments)
    • Negotiates the purchase and ensures timely delivery of office supplies and furniture, office equipment, etc., for the entire staff per company purchasing policies and budgetary restrictions.
    • Responsible for the facility's day-to-day operations including securing building security access, internet providers, etc.)
    • Maintains relations with all supply vendors including food vendors,
    • Handle ad hoc design projects as needed

    Who are we looking for?

    • Bachelor's Degree/HND Degree
    • 2-3 years experience in HR or a similar role
    • CIPM or PHR qualification (an added advantage)

    Person Specifics

    • IT savvy
    • Excellent communication;
    • Goal-oriented
    • Deliberate with his/her time
    • Detail-oriented and able to meet deadlines;
    • Can thrive without direct one-on-one supervision
    • Exceptional problem-solving skills.
    • Has a strong passion and motivation that is infectious
    • Committed to delivering high-quality results,
    • Flexible, determined, and displays enthusiasm
    • Displays integrity and high personal ethical standards.
    • Knowledge of Office Management